Booking & Payments 

Kindly would like to clarify that the person who is going to make an online or a telephone reservation must be over 18 to have a successful booking and that the person who makes the reservation needs to read & accept all of our policies to guarantee that everything is accepted for you and to allow us to start your booking procedures. To make sure that you are confirming a booking with us, we will start your booking procedures based on the date of your required tour and by then we will make sure that you are a serious person looking for a tour in Egypt. There is some information we require from your side to do all of your bookings accordingly including the following points: Your full names {First + Last Names} as mentioned in the passports. Your Dates of Birth. Your Nationalities. Your Passport Numbers. Your Arrival & Departure flight details "Number – Date – Time – Airline". All of your bookings will be arranged in an organized way and you will be notified with the whole details once everything is arranged. So you will receive from our side your final tour itinerary attached to your domestic flights, and the list of your hotel & Nile Cruise accommodation based on the tour itinerary you are booking. If there is any mistake from our side, it is our responsibility to fix any issue and to rectify any mistake but in case the mistake is yours for example in writing wrong information within the list of our requirements, then kindly understand that you must meet any costs involved in correcting any mistakes. So to avoid such a thing, kindly revise the information you send us more than once it is going to be a very important thing from your side to revise the final itinerary we send you along with the domestic flight tickets’ details so that if there are any mistakes, we get the chance to fix them otherwise, you may find difficulties in Egypt while having your tour.

Change the passenger's name 

Kindly we would like to clarify that the name you will supply us with to book accordingly must be matching with the name on your passport and your international ticket otherwise you won’t be able to have your tour as arranged and even your travel insurance may be useless. If a traveler needs to change his or her name for example after getting married, you need to let us know immediately with the new name to do the necessary modifications before your arrival to have your desirable tour. Kindly also notice that additional costs "Modification Charges" may be applied to do such modifications, especially on the domestic flight tickets as once they are issued, it gets hard to change the information on any of the tickets. Some travelers provide travel agencies with their nicknames believing that it is O.K but this won’t be accepted in any domestic airport and your ticket will be denied as your name isn’t matching with the one on your passport you can simply avoid any of these through mentioning your exact name on your passport.

Our Price policy 

Regarding the prices mentioned on each of our tour itineraries on the website, kindly notice that they are quoted per person in USD $ and they are guided prices as each season has its own costs in Egypt of course, we must check first the number of travelers and the required date of the tour to be able to send you an offer for your tour package with the most reasonable rate. There are some special offers we give at some special events in Egypt just like the sales of "Black Friday" kindly notice that the price we mention to you is based only on that event and can’t be compared with any season during the rest of the year. To get the best possible offer and to guarantee the availability of your bookings, we highly recommend that you book your tour as early as possible as once you send us the deposit for the required tour, you will guarantee that the price won’t increase by any means. There is also something you need to take care of which is being a solo traveler means that your tour price will be totally different from the one mentioned on our website as our guided prices are based on shared occupancy with either a large bed or twin beds or even three beds for two or three travelers together. In case you would like to upgrade your accommodation at any time before your arrival for example to a Pyramids/Sea/Nile view room or to a suite, a supplement will be applicable and it depends on the availability. The most essential thing about our tour prices is that they include all taxes so you won’t need to pay any extras while being in Egypt with us except for your personal expenses. We send our guests a detailed itinerary with all of the necessary information regarding what their tour includes & excludes and each traveler has the right to ask about any kind of information he or she may think of before booking any tour with us.

Cancellation Policy

If you or any member of your party want to cancel your booking with us or even any part of it once it has been confirmed, you must send us a formal request by mail mentioning what exactly you would like to do. If one or more members canceled their booking, the price will be increased for the rest of the travelers as we quote originally based on the number of travelers and give the best possible prices and if the number of participants got decreased then the price will increase. If we already started the booking procedures and paid for the group booking, then there will be charges that can be deducted from the deposit we received from your side or be sent separately by the members who canceled or even be paid with the rest of the total cost upon the arrival of the travelers.